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<h1>Risk Prevention Plan for Corruption and Related Offenses</h1><p>SOAP – Só Apresentações Lda</strong><br>Review Date: October 2025</p><h2>Introduction</h2><p>This Risk Prevention Plan for Corruption and Related Offenses aims to identify, prevent, and mitigate corruption risks and related offenses within SOAP – Só Apresentações Lda, ensuring integrity, transparency, and accountability in all company operations.</p><h2>Objectives</h2><ul><li>Prevent Acts of Corruption:Implement effective measures to prevent corrupt practices at all organizational levels.</li><li>Promote Ethics and Integrity:Foster a culture of ethics and integrity among all employees.</li><li>Ensure Legal Compliance:Guarantee compliance with all applicable laws and regulations.</li><li>Promote Transparency and Accountability:Reinforce operational transparency and personal responsibility in all actions.</li></ul><h2>Plan Structure</h2><ol><li>Risk Assessment</li><li>Preventive Measures</li><li>Monitoring and Control Procedures</li><li>Training and Awareness</li><li>Reporting and Investigation</li><li>Review and Continuous Improvement</li></ol><h2>1. Risk Assessment</h2><h3>Identification of Risks</h3><p>Critical areas include Finance, Procurement, Contracting, Commercial, Marketing, and Communication.</p><p>Main identified risks:</p><ul><li>Payment or receipt of bribes</li><li>Financial fraud</li><li>Conflicts of interest</li><li>Manipulation of contracts</li><li>Undue favoritism in hiring or contracting processes</li></ul><h3>Impact and Probability Assessment</h3><ul><li>Impact:measures the potential harm or loss to the company.</li><li>Probability:assesses the likelihood and frequency of occurrence of each risk.</li></ul><h2>2. Preventive Measures</h2><h3>Policies and Procedures</h3><ul><li>Code of Conduct:clear implementation of ethical and behavioral standards.</li><li>Conflict of Interest Policy:mandatory disclosure of potential conflicts of interest.</li><li>Gifts and Hospitality Policy:definition of limits and rules for accepting gifts or hospitality.</li></ul><h3>Internal Controls</h3><ul><li>Segregation of Duties:separation of critical functions to prevent fraud.</li><li>Internal Audits:periodic audits of company processes and practices.</li><li>Access Control:restriction of access to sensitive or confidential information.</li></ul><h2>3. Monitoring and Control Procedures</h2><h3>Continuous Monitoring</h3><ul><li>Transaction Oversight:regular monitoring of financial transactions to identify suspicious activity.</li><li>Periodic Reviews:regular reviews of processes, procedures, and internal policies.</li></ul><h3>Risk Indicators</h3><ul><li>Data Analysis:use of analytical tools to detect irregular or suspicious patterns.</li></ul><h2>4. Training and Awareness</h2><h3>Training Programs</h3><ul><li>Initial Training:ethics and anti-corruption awareness sessions for new employees.</li><li>Continuous Training:regular refresher courses for all employees.</li></ul><h3>Awareness Campaigns</h3><ul><li>Internal Communication:regular campaigns to reinforce a culture of integrity and ethical behavior.</li></ul><h2>5. Reporting and Investigation</h2><h3>Whistleblowing Channel</h3><ul><li>Anonymous Channel:establishment of a secure and confidential channel for reporting irregularities.</li><li>Whistleblower Protection:guarantee of protection against retaliation for good-faith reports.</li></ul><h3>Investigation Procedures</h3><ul><li>Impartial Investigation:clear and objective internal investigation procedures.</li><li>Corrective Actions:implementation of corrective measures when applicable.</li></ul><h2>6. Review and Continuous Improvement</h2><h3>Periodic Evaluation</h3><ul><li>Annual Reviews:annual review and update of this Plan.</li><li>Employee Feedback:integration of employee contributions into the improvement of the Plan.</li></ul><h3>Continuous Improvement</h3><ul><li>Policy Updates:continuous revision of internal policies based on best practices and lessons learned.</li></ul><h2>Conclusion</h2><p>The Risk Prevention Plan for Corruption and Related Offenses of SOAP – Só Apresentações Lda is a dynamic document that must be continuously evaluated and updated to ensure its effectiveness and relevance. The active participation of all employees is essential to promote a culture of ethics, transparency, and accountability within the organization.</p>

Risk Prevention Plan for Corruption and Related Offenses

Abbott

Ageas

Beiersdorf

Betclic

Coca Cola

Danone

Deloitte

Fnac

Heineken

Insead

Loreal

McDonalds

Nestle

Nissan

Nivea

Proximo

Sonae

Sumol

Telefonica

Vibram

Vileda

Avolta

Braskem

Embecta

Felchlin

KPMG

Lindt

McKinsey

Milwaukee

Nespresso

Pepsico

Petronas

Siemens

Teleperformance

Tetra pak

Uber

Vinci

Volkswagen Financial Services

<h1>Code of Conduct</h1><p><strong>SOAP – Só Apresentações Lda</strong><br>Review Date: October 2025</p><p>SOAP – Só Apresentações Lda (hereinafter referred to as "SOAP") is a company specializing in marketing consultancy, presentations, events, and training. This document aims to present the set of values and principles that should guide all individuals who are part of the SOAP universe.</p><p>At SOAP, we believe that everyone has the potential to be an excellent communicator and that every presentation can be transformed into something truly exceptional. We work through a process that enables our clients to engage, inform, and inspire their audiences.</p><p>We strive for maximum efficiency in all our business areas and aim to earn the loyalty and complete satisfaction of our clients. We are demanding with what we do and how we do it, and we are committed to meeting the legitimate interests of our clients and employees.</p><p>We comply with our legal obligations and adopt standards of conduct that allow us to put our principles and values into practice, acting with integrity, loyalty, and ethics. This commitment is reflected in our strong working relationships and cohesive teams.</p><p>We are all responsible for complying with this Code of Conduct and for promoting a culture of integrity across the company, with the goal of strengthening our position as a solid, transparent, and cohesive organization.</p><h2>1. Compliance with the Law and Human Rights</h2><p>All our actions must comply with applicable laws in Portugal and the European Union, the Universal Declaration of Human Rights, and relevant international treaties.</p><h2>2. Independence from Political Parties</h2><p>SOAP does not support political parties or their representatives, nor does it make financial contributions to groups supporting partisan interests.</p><h2>3. Honesty and Integrity</h2><p>We conduct our activities with honesty, rigor, and integrity. We do not offer or accept bribes or any other improper advantages, directly or indirectly.</p><h2>4. Corporate Social Responsibility</h2><p>SOAP manages its business by balancing economic prosperity with active contributions to social development and environmental preservation. We act according to three core principles:</p><ul><li><strong>Respect for the Environment:</strong> We conduct our business consciously and sustainably, minimizing environmental impact and promoting reduction, reuse, and recycling of waste.</li><li><strong>Support for Local Communities:</strong> Through social responsibility and pro bono initiatives, we provide services to institutions and projects with a positive social impact.</li><li><strong>Being an Employer of Choice:</strong> We promote safety, health, well-being, trust, autonomy, and flexibility, developing initiatives that meet the needs and expectations of our employees.</li></ul><h2>5. Our Employees</h2><p>We ensure a healthy and motivating work environment, encouraging personal and professional development through technical and behavioral training. We guarantee fair remuneration, equal opportunities, and career progression based on merit, regardless of gender, age, religion, nationality, or personal background.</p><p>We prohibit any form of harassment, bullying, or discrimination and promote a culture of risk prevention in the workplace. We respect freedom of association and the right to privacy and confidentiality regarding personal and health data.</p><h2>6. Ethics in Organizational Relationships</h2><ul><li><strong>Confidentiality:</strong> All employees must maintain confidentiality regarding company and client information, following internal security and "clean desk" policies.</li><li><strong>Conflict of Interest:</strong> Employees must avoid participating in projects where personal or professional relationships could compromise impartiality.</li><li><strong>Gifts and Offers:</strong> Employees must not accept gifts, benefits, or advantages exceeding €150, except symbolic or occasional gifts. All offers must be reported to the Compliance team.</li><li><strong>Duty of Reporting:</strong> Any offer or potentially irregular situation must be reported within 10 days to the Compliance team, which will maintain a record.</li></ul><h2>7. Corruption and Non-Compliance</h2><p>All employees must act prudently and report any suspected behavior involving fraud, insider trading, or corruption to the Compliance team via <a href="mailto:denuncias@soappresentations.com">denuncias@soappresentations.com</a>, or, where applicable, to the competent authorities.</p><p>Good-faith reporting shall not result in retaliation of any kind. The Compliance team is responsible for investigating and formally reporting substantiated cases to the relevant authorities, in line with the company's Risk Prevention Plan for Corruption and Related Offenses.</p><h2>8. Confidentiality and Best Practices</h2><p>Employees must not disclose any information about SOAP, its clients, or project content. Company IT and electronic systems must be used responsibly and securely, and the sharing of illegal or inappropriate content is strictly prohibited.</p><h2>9. Exclusivity</h2><p>All employees are subject to SOAP's exclusivity policy and may not engage in professional activities with competing companies. Employees must avoid any external activity that could compromise their performance or the integrity of the company.</p>

Code of Conduct

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SOAP <b>is the team that enables presenters</b> to own their moment, inspire their audiences, and drive change. <b>In an unforgettable way.</b>

From Lisbon to the world, SOAP has partnered with global leaders, Fortune 500 companies, and fast-growing disruptors. But no matter the stage, our work is about one thing: <strong>enabling presenters</strong> <strong>to</strong> <strong>connect, inspire,</strong> <strong>and</strong> <strong>drive change.</strong>



At SOAP, we craft high-end <strong>presentations that turn your ideas into performances.</strong> You're the one on stage. We're the team backstage making it flawless.



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At the heart of every great presentation lies its story. We uncover the essence of your message, structure it into a clear flow, and <strong>shape it into a narrative your audience will connect with and remember.</strong>



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A Modern Guide to Turning Numbers Into Meaning, Alignment, and Action

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It happens right after you make the point. Not a dramatic point. Not a clever point. Just a clean, honest one.


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<h1>Privacy Policy</h1><p><strong>Effective Date: October 2025</strong></p><h2>1. Object of this Privacy Policy</h2><p>This Privacy Policy explains how SOAP – Só Apresentações Lda ("SOAP", "we", "our", or "us") collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR"). It applies to all personal data provided by clients (former, current, and potential), website visitors, job applicants, and newsletter subscribers.</p><p>"Personal data" means any information relating to an identified or identifiable natural person, such as name, identification number, address, email address, or other contact details.</p><h2>2. Data Controller</h2><p>The entity responsible for the collection and processing of your personal data is:</p><p><strong>SOAP – Só Apresentações Lda</strong><br>Portugal<br>Email: <a href="mailto:dpo@soappresentations.com">dpo@soappresentations.com</a></p><h2>3. How We Collect Personal Data</h2><p>SOAP may collect your personal data through:</p><ul><li>Telephone, written forms (including email), or our website contact forms</li><li>Job applications and CV submissions</li><li>Newsletter sign-ups or event registrations</li><li>Direct communications or contractual engagements with our clients</li></ul><p>Where required, SOAP will obtain your prior consent before collecting personal data. Consent can be withdrawn at any time by contacting our Data Protection Officer. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.</p><h2>4. What Data We Collect</h2><p>SOAP may collect the following categories of personal data:</p><ul><li>Identification and contact details (name, address, phone number, email)</li><li>Professional and educational information (qualifications, employment details)</li><li>Communication records (emails, messages, correspondence)</li><li>Website usage data and preferences (through cookies, as described below)</li></ul><h2>5. Purposes and Legal Bases for Processing</h2><p>SOAP processes personal data strictly for the following purposes and under the corresponding legal bases:</p><ul><li><strong>Providing and managing our services</strong> – Performance of a contract</li><li><strong>Executing or managing service agreements</strong> – Contractual necessity</li><li><strong>Providing website content and responding to requests</strong> – Legitimate interest / Consent</li><li><strong>Promoting SOAP's products and services</strong> – Legitimate interest / Consent</li><li><strong>Sending news, event information, or newsletters</strong> – Consent</li><li><strong>Conducting market research and surveys</strong> – Consent / Legitimate interest</li><li><strong>Managing job applications and recruitment</strong> – Consent / Pre-contractual measures</li><li><strong>Communicating with clients and partners</strong> – Contractual necessity / Legitimate interest</li><li><strong>Fulfilling legal obligations (e.g. tax, compliance)</strong> – Legal obligation</li><li><strong>Investigating or preventing fraud or crime</strong> – Legal obligation / Legitimate interest</li></ul><h2>6. Data Retention</h2><p>SOAP will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal requirements.</p><p>Unless a specific legal retention period applies:</p><ul><li><strong>Client data:</strong> up to 10 years after the end of the contractual relationship</li><li><strong>Recruitment data:</strong> up to 2 years after submission</li><li><strong>Marketing and newsletter data:</strong> until consent is withdrawn</li></ul><p>After these periods, data will be securely deleted or anonymised.</p><h2>7. Data Security</h2><p>SOAP implements appropriate technical and organisational measures to ensure the confidentiality, integrity, and availability of personal data, and to protect it against accidental or unlawful destruction, loss, alteration, disclosure, or unauthorised access.</p><p>However, clients and website users should ensure that their devices and browsers are kept up to date and protected with security software (firewalls, antivirus, anti-spyware).</p><p>Our website may include links to external websites not operated by SOAP. We are not responsible for the privacy practices or content of such third-party websites.</p><h2>8. Data Processors and Transfers</h2><p>Your personal data may be shared, on a need-to-know basis, with SOAP's employees, officers, directors, managers, and selected service providers (e.g. IT or legal advisors) solely for the purposes described above.</p><p>All processors are contractually bound to comply with GDPR and maintain appropriate data protection measures.</p><p>SOAP does not transfer personal data outside the European Economic Area (EEA).</p><h2>9. Your Rights</h2><p>Under the GDPR, you have the following rights regarding your personal data:</p><ul><li><strong>Right of access:</strong> to obtain confirmation whether your data is processed and access a copy</li><li><strong>Right to rectification:</strong> to correct inaccurate or incomplete data</li><li><strong>Right to erasure ("right to be forgotten"):</strong> to request deletion where data is no longer necessary or consent is withdrawn</li><li><strong>Right to restriction of processing:</strong> to limit how your data is used in certain cases</li><li><strong>Right to data portability:</strong> to receive your data in a structured, commonly used, machine-readable format</li><li><strong>Right to object:</strong> to processing based on legitimate interests or direct marketing</li><li><strong>Right to withdraw consent</strong> at any time without affecting prior lawful processing</li><li><strong>Right to lodge a complaint</strong> with the supervisory authority (see below)</li></ul><h2>10. How to Exercise Your Rights</h2><p>You may exercise your rights at any time by contacting SOAP's Data Protection Officer via:</p><p>Email: <a href="mailto:dpo@soappresentations.com">dpo@soappresentations.com</a></p><p>SOAP will respond to your request within one month, extendable by two months where necessary due to complexity or volume. We may request proof of identity before processing your request.</p><h2>11. Supervisory Authority</h2><p>If you believe your personal data has been mishandled, you may lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD):</p><p><strong>Website:</strong> <a href="https://www.cnpd.pt" target="_blank">www.cnpd.pt</a><br><strong>Address:</strong> Av. D. Carlos I, 134 – 1.º, 1200-651 Lisboa, Portugal<br><strong>Telephone:</strong> +351 213 928 400</p><h2>12. Cookies</h2><p>SOAP uses cookies to improve your browsing experience and the performance of our website. Cookies are small text files stored on your browser when you visit a website. They do not contain personal data but may store user preferences or session information.</p><p><strong>Types of Cookies Used:</strong></p><ul><li><strong>Strictly necessary cookies:</strong> essential for basic website functionality</li><li><strong>Analytical cookies:</strong> help us understand how visitors use our site (used anonymously)</li><li><strong>Functionality cookies:</strong> store user preferences to improve usability</li></ul><p>SOAP uses only essential cookies by default. Analytical and functionality cookies are used only with your consent, which can be managed through your browser settings. You can accept, refuse, or delete cookies in your browser's "Options" or "Preferences" menu, but this may affect website performance.</p><h2>13. Children's Data</h2><p>SOAP's website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If such data is inadvertently collected, it will be promptly deleted.</p><h2>14. Updates to This Policy</h2><p>SOAP may update this Privacy Policy from time to time to reflect changes in legal requirements or in our data processing practices. The updated version will always be available on our website with the revised effective date.</p><p><strong>Last Updated: October 2025</strong></p>

Privacy Policy

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<p>Silence happens right after you make the point. Not a dramatic point. Not a clever point. Just a clean, honest one. And suddenly… the room goes quiet. Not distracted quiet. Not awkward quiet. Thinking quiet.</p>
<p>Backstage, the voice doesn’t rush to rescue you. It simply says: “Don’t interrupt this.” You feel the urge anyway: to fill the space, to clarify, to soften the edges, to add an example, just in case. But you stay still.</p>
<p> </p>
<h2>1. Silence is often proof that something landed</h2>
<p>We’re trained to fear silence. To treat it as failure. But this kind of silence is different.</p>
<p>This one means:</p>
<p>- People are replaying your words</p>
<p>- Someone is connecting it to their own situation</p>
<p>- An internal conversation has started</p>
<p></p>
<p> </p>
<h2>2. When you keep talking, you cancel their thinking</h2>
<p>You’ve done this before - made a strong point, then immediately diluted it with five more sentences. Not because the point was weak. But because the quiet felt uncomfortable. Today, you resist. You let the space exist. It feels longer than it is. It always does.</p>
<p> </p>
<h2>
3. Stillness becomes a form of authority</h2>
<p>You’re not frozen. You’re present. You look around the room. You breathe normally. You wait without apology. Something subtle shifts.
Your stillness communicates:</p>
<p>- “This mattered.”</p>
<p>- “I trust you to process it.”</p>
<p>- “I don’t need to chase your attention.”</p>
<p>Backstage whispers: “Only people who feel grounded can hold silence without fear.”
The backstage voice reminds you: “Noise is engagement you can see. Silence is engagement you can’t.”</p>
<p> </p>
<h2>
4. The audience starts carrying the weight with you</h2>
<p>Someone finally speaks. Not because you prompted them. But because they had to. They say, “Okay… that actually changes how I’m thinking about this.” That’s the moment. Not agreement. Not applause. Reframing. And you didn’t push them there. You gave them the space to arrive on their own.</p>
<p></p>
<p> </p>
<h2>5. The goal is not constant momentum — it’s meaningful rhythm</h2>
<p>Great communication doesn’t feel like a straight line. It feels like music:</p>
<p>- Moments of build</p>
<p>- Moments of intensity</p>
<p>- Moments of pause</p>
<p>- Moments of resolution</p>
<p></p>
<p>Silence isn’t a break in the performance. It’s part of the composition. At the end, someone tells you: “I appreciated that you didn’t rush past the hard parts. You gave us time to actually think." Backstage, the voice is calm, almost proud. “Remember this,” it says.</p>
<p>“You’re not responsible for filling the room with sound. You’re responsible for filling it with meaning.”</p>